If you go way back thousands of years, there’s a historical account of a man named Bezalel. It says that God gave him a skill, the ability to build, to create craftsmanship in all sorts of crafts, and also to teach.
At Business On Purpose, we are firmly convinced that God has given each of us a capability, or multiple capabilities, to do certain things. But within that, we also lack capabilities in other areas. Yet as business owners, we often spend a lot of time doing things that drain energy from our souls.
What we want to do is help you focus on your narrow brilliance so you can be liberated from chaos and make time for what matters most.
Be sure to check out the Dickie and Donnie Show on the Business On Purpose thread. It’s a great podcast put together by two of our guys. Anyone will love it, whether you’re a business owner, key leader, or even listening with your kids.
Now, let’s talk about how to build a chaos-free operating system so that business owners and key leaders can focus on what gives them energy and is the highest and best use of their time.
Lead Well.
If you're looking for more resources to work ON your business, we have them.
The Cost of Undocumented Processes
A lack of documented process can lead to chaos. When processes exist only in our heads, we create bottlenecks that limit our team’s ability to function efficiently and independently. That leads to the common refrain: “Nobody does it like I do” or “It’s just easier if I do it myself.”
While that might feel true in the short term, it’s a recipe for long-term inefficiency and stunted growth.
Clarity is What Your Team Craves
Clarity combats chaos in your operations. When you document your processes through video, audio, or written templates, you provide your team with tools to perform consistently and confidently.
Clarity not only boosts efficiency but also improves job satisfaction and retention among the team members you actually want to keep.
Regardless of generation—Gen Zers, Millennials, Xers, or Boomers—clarity is what your team craves.
Know the True Value of Your Time
As a business owner, you must recognize the true value of your time. Grab a pen and paper and think about this: research shows the average business owner’s time is worth at least $200 per hour.
That means when you handle tasks that could be delegated, you’re costing your business money. For example, if you’re going to the bank or processing payroll—jobs that someone earning $20 to $30 per hour can do—you’re losing $170 to $180 of value every hour.
That’s why well-documented processes are so important. When you share your methods, you create opportunities to delegate to more cost-effective labor. It saves money, lets others contribute, and frees your time for high-value activities.
Build Scalable Systems
Recently, several processes were recorded on video. The steps were simple: hit record, explain what was being done, stop the recording, and upload it to a folder linked to a process document. Now, the implementation assistant uses it repeatedly.
That’s how scalable systems are created. As your business grows, you can onboard new team members thoughtfully and maintain consistency.
Scalability is essential for sustainable growth and helps reduce the chaos that usually comes with expansion.
Spend Time Where You Add the Most Value
The goal isn’t to remove yourself completely from operations, but to strategically spend your time where it adds the most value.
By documenting and training others in your processes and consistently following up, you’ll build a more efficient, profitable, and less chaotic business. You’ll leverage your expertise and spend time in your narrow brilliance while empowering your team to handle the day-to-day tasks that energize them, even if they drain you.
Do it all with confidence and competence.
Got questions? Go to businessonpurpose.com/ask and schedule a 15- to 20-minute call with one of our coaches.
If you want to be liberated from chaos and make time for what matters most, just ask. We’ll help you get what’s in your head out into a documented system.
As Michael Gerber said, “If it’s not written down, it doesn’t exist.”
Go to businessonpurpose.com/ask and let us help you.
Scott Beebe is the founder of Business On Purpose (mybusinessonpurpose.com) and speaker for the AEC industry and author of the book Let Your Business Burn: Stop Putting Out Fires, Discover Purpose, and Build a Business That Matters. Business On Purpose works with business owners to articulate purpose, people, process, and profit to liberate owners from chaos and make time for what matters most.
